Privacy Policy

A Disclaimer

At Noolagam, your trust means everything to us. This policy explains how we collect, use, and protect your personal information when you visit our website or shop with us.

We believe in transparency — the same value that drives our sustainable and ethical fashion journey. Just as every thread has a story, we want you to know the story of how your data is handled with care.

What we collect

When you interact with us, we may collect:

Your name and contact details (such as email and phone number).
Shipping and billing addresses.
Information like preferences, product choices, or survey responses.
Order and transaction history.

Why We Collect It

We gather this information to:

Fulfill and deliver your orders.
Provide customer support and handle queries.
Improve our products, services, and website experience.
Share updates on new collections, offers, or sustainable initiatives — only if you’ve opted in.
Carry out research that helps us serve you better.

Safeguarding Your Data

Just as our artisans take care in weaving every piece, we take equal care in protecting your information. We use secure systems, encrypted technology, and controlled access to ensure your data remains safe.

Our website uses cookies (tiny files stored on your device) to make your experience smoother — like remembering your cart or tailoring suggestions to your preferences. You can manage or disable cookies in your browser settings, though some features may not work as intended.

Sharing Your Information

We respect your privacy. Your data will never be sold or misused. We only share it with trusted partners who help us deliver orders, process payments, or improve services — always under strict confidentiality.

Links to Other Websites

Our site may link to other websites for your convenience. Once you leave Noolagam, please note that we cannot control how other websites use your information. We encourage you to read their privacy policies.

Your Choices & Rights

You are in control of your personal information. You can:

Opt out of marketing emails anytime.
Request details of what information we hold about you.
Ask us to correct or delete your data by writing to care@thenoolagam.in.

Updates to This Policy

As we grow, this policy may be updated. Any changes will be reflected on this page, and we encourage you to review it periodically. At Noolagam, we are as committed to protecting your privacy as we are to protecting India’s handloom heritage.